Legal

Privacy Policy

Effective Date: July 1, 2026

BICHROME is a boutique creative agency based in Los Angeles, CA. This Privacy Policy explains how we collect, use, and protect information submitted through bichrome.co.

Information We Collect

We collect information you voluntarily provide when you submit an inquiry through our contact form. This may include:

• Your first and last name
• Your email address
• Your company or brand name
• The service you're inquiring about
• Any additional details you include in your message

We also collect anonymized usage data through Google Analytics, including pages visited, time on site, general location, and device type. This data does not identify you personally.

How We Use Your Information

Information submitted through the contact form is used solely to respond to your inquiry and evaluate whether we may be a good fit to work together. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use third-party service providers to operate this site, including form processing, analytics, font delivery, and web hosting. These providers may collect limited data such as IP addresses, browser type, and usage information as part of their standard operations. We do not sell or share your personal information with these providers for their own marketing purposes.

Cookies

This site uses cookies through Google Analytics to understand how visitors interact with the site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry. Google Analytics data is retained according to Google's standard retention policies.

Your Rights

If you would like to request access to, correction of, or deletion of any personal information you have submitted to us, please contact us at hello@bichrome.co. We will respond within a reasonable timeframe.

Children's Privacy

This site is not directed at children under the age of 13 and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the site after any changes constitutes your acceptance of the updated policy.

Contact

For questions about this Privacy Policy, please contact us at hello@bichrome.co.